Password Retrieval
Forgotten your password? To retrieve it, please enter your e-mail address in the form below. If we find a matching e-mail address on file, we will ask you the security question setup when you initially setup your profile. If we can find your e-mail address on file and it is unique to only your profile, we will send the password out via e-mail to that address.

If any of the below statements are found to be true, please call GM Program Headquarters (800-368-1638) to request that your password be reset or to retrieve your password:
  • You are attempting to login using the user ID and password assigned to a dealer, we cannot send dealer passwords electronically for security reasons, or
  • If we cannot find your e-mail address at all we cannot send your password to you because we have no address to use to send it, or
  • If multiple profiles have the e-mail address you indicate below, we cannot send your password via e-mail for security reasons.
E-mail Address:
PRIVACY POLICY